Shipping & Returns
Order Processing
We take pride in offering you the finest custom-made products that are crafted to perfection. Our made-to-order items are a testament to our commitment to quality and attention to detail. Contact us directly to order products, be sure to include a URL to the STL or a photo of what product you are interested in.
Processing Time: 3-5 Days
To ensure that your made-to-order item meets our highest standards, we require a processing time of 3-5 days. During this period, our skilled quality experts review the print progress, paying close attention to every detail. This extra time is what allows us to provide you with exceptional, quality products that you'll cherish for years to come.
Shipping
We understand that receiving your orders quickly and reliably is essential to your satisfaction. That's why we're proud to offer shipping through the United States Postal Service (USPS), a trusted and dependable choice for delivering your packages.
Once your order is printed, it will be shipped the next business day via Priority Mail, which typically arrives within 1-3 business days.
Returns and Exchanges
Returns & exchanges accepted within 14 days of purchase.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Our Promise to You
We understand that waiting for your special item can be exciting, and we appreciate your patience. Rest assured that we are doing everything we can to make sure your order is made with care and precision. Quality is our top priority, and our print experts will not rush the process to meet a deadline.
Once your made-to-order masterpiece is ready, we will swiftly ship it to your doorstep. We're dedicated to ensuring that the end result is worth the brief wait.
Thank you for choosing Plethora3D for your custom creations. We look forward to providing you with an extraordinary, one-of-a-kind experience. If you have any questions or need updates on your order, feel free to reach out to our dedicated customer support team.
We appreciate your trust in us, and we can't wait to share your beautifully crafted, made-to-order item with you soon!